"Hi. This is Linda. We have some opportunities that can be available to you at Capital One. Please call me back today at 1(800) 955-6600 to discuss them. Thank you." Automatic Telephone Dialing Systems and Artificial or Prerecorded Voice Calls The FCC has specific rules for automatic telephone dialing systems, also known as “autodialers.” These devices can be particularly annoying and generate many consumer complaints. The rules regarding automatically dialed and prerecorded calls apply whether or not you have registered your home phone number(s) on the national Do-Not-Call list. Autodialers can produce, store, and dial telephone numbers using a random or sequential number generator. They often place artificial (computerized) or prerecorded voice calls. The use of autodialers, including predictive dialers, often results in abandoned calls – hang-ups or “dead air.” Except for emergency calls or calls made with the prior express consent of the person being called, autodialers and any artificial or prerecorded voice messages may not be used to contact numbers assigned to:
Calls using artificial or prerecorded voice messages – including those that do not use autodialers – may not be made to home phone numbers except for:
In addition, the FCC’s rules prohibit the use of autodialers in a way that ties up two or more lines of a multi-line business at the same time. All artificial or prerecorded telephone messages must state, at the beginning, the identity of the business, individual, or other entity that is responsible for initiating the call. If a business is responsible for initiating the call, the name under which the entity is registered to conduct business with the State Corporation Commission (or comparable regulatory authority) must be stated. During or after the message, the caller must give the telephone number (other than that of the autodialer or prerecorded message player that placed the call) of the business, other entity, or individual that made the call so that you can call during regular business hours to ask that the company no longer call you. The number provided may not be a 900 number or any other number for which charges exceed local or long distance charges. Autodialers that deliver a recorded message must release the called party’s telephone line within five seconds of the time that the calling system receives notification that the called party’s line has hung up. In some areas, you could experience a delay before you can get a dial tone again. Your local telephone company can tell you if there is a delay in your area. Telemarketers must ensure that predictive dialers abandon no more than three percent of all calls placed and answered by a person. A call will be considered "abandoned" if it is not transferred to a live sales agent within two seconds of the recipient's greeting. |
This is a blog to help others being harassed by Capital One. If you owe them money, pay them I can't help you. This is for the people that are not card members and do not owe them money. Be sure to visit the Google Voice post on this site.
Helping others from being harassed
I am tired of being called 4-5 times a day by Capital One. I do not want others to be harassed by Capital One like I have been for months. I am not a Capital One card member, I do not owe them money, I am on the National Do Not Call List. Capital One doesn't even know my name when they call me. I have no link to Capital One except for my phone number.
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Quit calling me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ReplyDeleteThis is a real service. I have been getting calls from 800-955-6600 5 times a day. Today, they claimed to be calling for someone called Dawn (not my name). Promised to take my number off within 24 hours.
ReplyDeleteCapital One will never EVER get our business again, but this made me go look through an old log file...this was ONE day of calls and never a message left: 11:15 AM, 11:17 AM, 11:19 AM, 4:23 PM, 4:24 PM, 4:25 PM
ReplyDeleteI called them back 2x today. I know it's a scam. They asked for my SS #. Already reported them to FTC. State Attorney General is next.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteactivate netspend card
ReplyDeleteI receive calls from Capitol One at least ten times a day from different numbers. Every call says it is my last chance to take their offer. I would never do business with them. They are annoying.
ReplyDelete